Terms and Conditions

1. Acceptance of Terms

By accessing and using the Velvet website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials on Velvet's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

3. Account Registration

To access certain features of our service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

4. Product Information and Pricing

We strive to provide accurate product information and pricing. However:

• Product descriptions, images, and specifications are provided for informational purposes
• Colors and sizes may vary slightly from what is displayed on your screen
• Prices are subject to change without notice
• We reserve the right to limit quantities and refuse orders
• All prices are in the currency displayed and include applicable taxes

5. Orders and Payment

When you place an order:

• You represent that you are legally capable of entering into binding contracts
• You are at least 18 years old or have parental consent
• All information provided is accurate and complete
• Payment is processed securely through Stripe
• We reserve the right to refuse or cancel orders at our discretion

6. Shipping and Delivery

Shipping terms include:

• Delivery times are estimates and not guaranteed
• Risk of loss transfers to you upon delivery
• You are responsible for providing accurate shipping addresses
• Additional charges may apply for international shipping
• We are not liable for delays caused by shipping carriers

7. Returns and Refunds

Our return policy includes:

• Items must be returned within 30 days of delivery
• Products must be in original condition with tags attached
• Return shipping costs are the customer's responsibility
• Refunds will be processed within 5-10 business days
• Custom or personalized items may not be eligible for return

8. Prohibited Uses

You may not use our service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code

9. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Velvet and its licensors. The service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy which also governs your use of the service, to understand our practices.

11. Limitation of Liability

In no event shall Velvet, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

12. Governing Law

These terms shall be interpreted and governed by the laws of Greece, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us: